Order Stashing Feature

What is Order Stashing?

Order stashing allows restaurant staff to temporarily save incomplete orders and retrieve them later. This is especially useful for:

• Tables that aren't ready to order
• Customers who need more time to decide
• Splitting checks between multiple parties

Key Benefits

1. Flexible Order Management:

   • Pause order-taking without losing progress
   • Handle interruptions during busy periods

2. Improved Customer Service:

   • Accommodate indecisive guests
   • Allow for order modifications before finalizing

3. Operational Efficiency:

   • Free up POS terminals during peak hours
   • Maintain organization of complex orders

How to Use Stashing

Stashing an Order

1. Build the order normally
2. Press F8 or select "Stash Order"
3. System automatically:
   • Records timestamp
   • Saves all items and modifications
   • Preserves table assignment

Retrieving Stashed Orders

1. Navigate to Stashed Orders section
2. Locate order by:
   • Customer name
   • Time stashed
   • Table number
3. Select "Load Order" to continue

Best Practices

• Use clear customer names for easy retrieval
• Review stashed orders regularly
• Train all staff on stashing procedures
• Clear stashes when tables turn over

What's Next?

• Return to POS Documentation
• Learn about Table Management